Privacy policy
Company Details
Incorporated: 1 February, 2024, Registration No. BC1463942
Registered Office: 323–71 W 2ND AVE, Vancouver, BC V5Y 0J7, Canada
This Privacy Policy governs how SOFORTUM FINANCE CORP. (“we”, “us”, “our”) collects, uses, discloses, stores, and protects the personal data of users (“you”, “your”, “customer”) of our Website(s), App(s), and payment gateway / acquiring services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you disagree with any part, you should not use our Services.
1. Personal Data We Collect
We collect various types of information to enable our Services, comply with laws, and maintain security. This includes:
a. Data you provide directly
We use your personal data for lawful and necessary purposes, including but not limited to:
We may share your personal data under limited conditions:
We retain your personal data:
Because we operate globally, your personal data may be stored in, processed in, or transferred to jurisdictions other than your own. In such cases, we will apply appropriate safeguards (e.g. Standard Contractual Clauses, encryption, data transfer agreements) to protect your privacy in accordance with applicable laws.
6. Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or destruction. These may include encryption (in transit and at rest), access controls, auditing, threat detection, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights including:
We use cookies, web beacons, and similar technologies to:
We may update or modify this Privacy Policy from time to time (for new services, regulatory changes, etc.). We will post the revised version on our Website or App, and notify users where required. Your continued use after changes constitutes acceptance.
10. Contact & Complaints
If you have questions, requests, or complaints about how we handle your personal data, you may contact:
Privacy / Compliance Officer
Email: legal@sofortumfinance.io
Address: 323–71 W 2ND AVE, Vancouver, BC V5Y 0J7, Canada
Incorporated: 1 February, 2024, Registration No. BC1463942
Registered Office: 323–71 W 2ND AVE, Vancouver, BC V5Y 0J7, Canada
This Privacy Policy governs how SOFORTUM FINANCE CORP. (“we”, “us”, “our”) collects, uses, discloses, stores, and protects the personal data of users (“you”, “your”, “customer”) of our Website(s), App(s), and payment gateway / acquiring services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you disagree with any part, you should not use our Services.
1. Personal Data We Collect
We collect various types of information to enable our Services, comply with laws, and maintain security. This includes:
a. Data you provide directly
- Identity data: full name, date of birth, government ID documents (passport, driver’s license)
- Contact data: email, phone number, physical address
- Financial / payment data: bank account numbers, credit/debit card details, transaction history
- Any other information you submit when registering, verifying, or using the Services
- Device & technical data: IP address, browser type and version, operating system, device identifiers
- Usage data: pages visited, clicks, timestamps, referral URLs, session logs
- Cookies, web beacons, trackers used for analytics, fraud detection, preferences
- Credit bureaus, identity verification services, risk management providers
- Affiliates, partners, or other service providers
- Publicly available sources
We use your personal data for lawful and necessary purposes, including but not limited to:
- Providing, operating, and maintaining the Services
- Processing payments, transactions, refunds, chargebacks
- Verifying your identity and performing KYC / anti-money laundering checks
- Preventing, detecting, and investigating fraud or suspicious activity
- Customer support, communications, notifications
- Complying with legal, regulatory, or court orders
- Analytics, profiling, improving the Services, tailoring offers
- Marketing and promotional communication (with consent / opt-out)
We may share your personal data under limited conditions:
- With our affiliates, business partners, and service providers (e.g. payment processors, identity verification firms) under strict confidentiality and purpose restrictions
- With regulatory, government, or law enforcement authorities when required by law
- In connection with an acquisition, merger, asset sale, or restructuring (with notice to customers)
- To enforce our Terms, protect rights, property, safety
- We do not sell your personal data to third parties for their marketing use.
We retain your personal data:
- As long as required to fulfill the purposes for which it was collected
- To comply with applicable laws or regulations (e.g. financial record keeping)
- To resolve disputes, enforce agreements, or detect fraud
- Even after your account is closed or services terminated, we may retain certain information as legally required or for legitimate business needs.
Because we operate globally, your personal data may be stored in, processed in, or transferred to jurisdictions other than your own. In such cases, we will apply appropriate safeguards (e.g. Standard Contractual Clauses, encryption, data transfer agreements) to protect your privacy in accordance with applicable laws.
6. Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or destruction. These may include encryption (in transit and at rest), access controls, auditing, threat detection, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights including:
- Access: request a copy of your personal data
- Correction: ask us to correct inaccuracies
- Deletion: request erasure, in certain cases
- Restriction of processing
- Data portability: receive your data in a structured, machine-readable format
- Withdraw consent (for processing based on consent)
- Opt out of marketing communications
- To exercise these rights, contact our privacy / compliance team (details below).
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Authenticate sessions
- Perform analytics and usage tracking
- Detect fraud or abuse
- You may disable cookies via your browser settings, but doing so might inhibit functionalities of our Services.
We may update or modify this Privacy Policy from time to time (for new services, regulatory changes, etc.). We will post the revised version on our Website or App, and notify users where required. Your continued use after changes constitutes acceptance.
10. Contact & Complaints
If you have questions, requests, or complaints about how we handle your personal data, you may contact:
Privacy / Compliance Officer
Email: legal@sofortumfinance.io
Address: 323–71 W 2ND AVE, Vancouver, BC V5Y 0J7, Canada